Privacy Policy

1. Overview

Qelmado respects your privacy and aims to handle personal information with care. This Privacy Policy describes our practices in Australia regarding the collection, use, disclosure, security, and retention of personal information. It also outlines your choices and how to contact us. By engaging with our website, apps, or services, you acknowledge that you have reviewed this Policy. If we make material updates, we will indicate the revision date and provide a short summary of significant changes.

2. Information we collect

We may collect information that identifies you, such as name, contact details, and preferences you provide when requesting guidance, creating an account, or subscribing to updates. Usage data such as device type, pages viewed, approximate location, and interaction with features may also be collected to improve performance and support analytics. When you share optional health or training notes, we treat them as sensitive and apply additional safeguards appropriate to their nature and context.

3. How we use information

We use personal information to provide and improve our services, respond to enquiries, tailor content and recommendations, manage security, detect potential abuse, and meet legal or regulatory obligations. Aggregated or de-identified data may be used for analytics, product development, and reporting. Where we rely on consent, you may withdraw it at any time, and we will apply your choice going forward. We aim to keep data accurate and encourage you to update details that change over time.

4. Sharing and international transfers

We may share information with service providers that assist with hosting, communications, analytics, or payment processing. These providers are required to protect information and act under our instructions. If data is transferred outside Australia, we implement safeguards that align with applicable law, including contractual commitments and assessments of partner practices.

5. Cookies and similar technologies

Our website may use cookies, local storage, and similar tools to remember preferences, support secure sessions, and enhance performance. You can adjust browser settings to manage these technologies. Some features may function differently after changes to settings. For details, review the in-page cookie controls and notifications provided on first visit.

6. Security

We maintain administrative, technical, and physical measures designed to protect personal information against accidental loss, unauthorized access, alteration, or misuse. While safeguards reduce risk, *** method of transmission or storage is entirely risk-free. We encourage using strong passwords, keeping software updated, and contacting us if you suspect an issue.

7. Retention

We retain personal information for the period necessary to fulfill the purposes outlined in this Policy, comply with laws, resolve disputes, and enforce agreements. Retention periods depend on the type of information, the context in which it was collected, and operational requirements. When data is *** longer required, we take steps to delete, de-identify, or archive it securely.

8. Your choices

You may request access to the personal information we hold about you, ask for corrections, or express preferences regarding communications. Marketing emails include an unsubscribe link that you can use at any time. Requests related to privacy rights can be sent using the contact details below. We respond within a reasonable period and will explain any outcome or limitation.

9. Children

Our services are intended for adults and mature teenagers with suitable supervision where applicable. If you believe a child has provided personal information without appropriate authorization, please contact us so we can review and take suitable action consistent with legal requirements.

10. Third-party links

Our website may reference third-party resources, social media, or tools. Their privacy practices are governed by their own policies. We recommend reviewing those policies before providing information or using external features.

11. Contacting Qelmado

If you have questions about this Policy or wish to exercise a privacy right, contact Qelmado at Qelmado@gmail.com or by phone at + (61) 42 983-71-65. Postal address: Unit 12/45 Pitt Street, Sydney NSW 2000. We aim to respond within 1–2 business days and provide clear next steps where additional verification is needed.

Last updated: 2026-09-25